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2017 Reproductive Health Needs Assessment Reveals High Satisfaction with Title X Clinic Services

April, 11, 2017

The Bureau of Family Health’s Reproductive Health Program recently completed their 2017 Reproductive Health Needs Assessment, taking stock of the resources and needs of residents and evaluating the reproductive health services offered through Parish Health Units and contract sites around the state. These services include contraceptive services and supplies, sexually transmitted infection (STI) testing and treatment, reproductive health screenings, counseling, and referrals. Clients are provided with the information and means to determine the number and spacing of their children, reduce STIs, and lower teen pregnancy rates. The program serves men, women, and adolescents, with priority given to individuals from low-income families and other special populations.

The needs assessment used both qualitative and quantitative methods, including a statewide client survey, interviews with OPH staff and community partners, focus groups with community members, and checklist-style self-assessments of programmatic and clinical elements.

Key findings from the client survey include:

  • Clients report high satisfaction with services overall, with emphasis on affordability and convenience.
  • Clients reported that they place high trust in Title X providers and value the professional advice and client-centered care received during encounters.
  • Clients' number one complaint was that clinic wait times were long.
  • Community members are frustrated with navigating a greatly changed health system, reporting closure of traditional sources of care, confusion about services offered at different types of clinics, and increased reliance on "complicated and opaque" managed care plans

Findings from the needs assessment will be used to shape services and initiatives for the program over the upcoming grant cycle. Read more for more details about needs assessment methods and findings.

The needs assessment also included sections focused on the needs of priority populations, including:

  • People with Limited English Proficiency (LEP)
  • Men
  • Adolescents
  • LGBTQ (Lesbian, Gay, Bisexual, Transgender, Queer/Questioning) clients

Feedback from the needs assessment will be used to shape services and initiatives for the program over the upcoming grant cycle. The Reproductive Health Program will find out the results of the grant award in June.

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