Social service resources for you, your patients, and clients. Sections include information on case management, transportation assistance, daycare services, substance abuse, domestic violence, and sexual violence prevention.
Resources for Your Patients
Louisiana Medicaid recipients with Healthy Louisiana plans (formerly known as Bayou Health) are eligible to receive transportation to scheduled medical appointments. Patients can call their health insurer to arrange transportation:
- Aetna: 1-877-917-4150
- Amerigroup: 1-866-430-1101
- AmeriHealth Caritas: 1-888-913-0364
- Louisiana Healthcare Connections: 1-855-369-3723
- United Healthcare: 1-866-726-1472
The Nurse-Family Partnership (NFP) program is a voluntary home-visit program for firsttime, low-income pregnant women and their babies. Visits begin in the first or second trimester of pregnancy, and continue on a weekly or bi-weekly basis until the child turns 2 years old. Nurses provide education, support and guidance to help women have a healthy pregnancy and care for their baby.Eligibility
To receive pregnancy help, a woman must be:
- pregnant with her first child
- less than 29 weeks gestation
- eligible for Medicaid
To enroll a client or for more information, contact the appropriate regional NFP supervisor listed in this table, or call (800) 251-BABY (2229).
Healthy Start is a case management program that helps pregnant women find the medical and social services they may need. Healthy Start offers:
- Case management
- Baby items
Healthy Start contact information, by region:
Help Patients Find Daycare Services
- Licensed Daycare Facilities - A list of licensed daycare facilities searchable by Parish
Financial Assistance for Daycare Services
- The Child Care Assistance Program helps low-income families pay for childcare while the parents working or attending school or training. Monthly payments are based on the number of hours the parents work or attend school or training, as well as the amount charged by the childcare provider, family size and household income.
Smoking Cessation Resources for your Patients
Quit With Us, Louisiana! and 1-800-QUIT-NOW (1-800-784-8669) support your patients through the quitting process. Patients can call the Quitline anytime, 24/7. Services are free and confidential.
- Helps healthcare providers provide an easy and seamless counseling component to patients who are ready to quit using tobacco.
- To become a certified Fax-To-Quit provider, complete the training module and a short quiz.
- Quit4baby sends personalized text messages, centered around her quit date, with smoking cessation education, tips to avoid cravings, relapse support, and more.
- Once a woman enrolls into Text4baby, she will receive a text message asking if she smokes. If she replies "yes," then she will receive information about enrolling into Quit4baby and will be sent a link to a mobile webpage where she can easily sign up.
Freedom From Smoking Online (FFS Online) is a program that prepares your patients to quit and helps them quit smoking.
American Lung Association informs your patient about which smoking cessation products and services (like the patch, gum, or counseling) may be covered by their health insurance (including Medicaid).
Smoking Cessation Resources for Providers
- Information for Health Care Providers and Public Health Professionals: Preventing Tobacco Use During Pregnancy (CDC) provides talking points and data to help you help your pregnant patients quit smoking.
Substance Abuse Resources for your Patients
- Substance Abuse & Mental Health Services Administration (SAMHSA) can help your patients find a drug and alcoholism treatment program nearby based on a starting point, including city, street, and/or zip code.
- Outpatient Substance Abuse Clinics is an alphabetical listing of substance abuse clinics.
- Addictive Disorders Services is a list describing the types of treatment programs in Louisiana (like detox, inpatient, community-based, and treatment for women with dependent children).
Substance Abuse Screening Tool for Providers
LaHART: The Louisiana Health Assessment Referral and Treatment web-based prenatal behavioral health screening tool streamlines the screening and referral process for pregnant Medicaid-eligible women in need of treatment for substance abuse during pregnancy.
- LaHART screens for tobacco, alcohol, and drug abuse, as well as domestic violence.
- State providers are reimbursed approximately $50 for conducting prenatal behavioral health screening and brief intervention.
- To find out more about LaHART, call (504) 568-3504.
Louisiana Hotlines & Resources for your Patients
The Louisiana Coalition Against Domestic Violence (LCADV) is a statewide coalition of shelters, non-residential programs and individuals working to end domestic violence in Louisiana.
- LADCV 24/7 anonymous, confidential hotline: (888) 411-1333
New Orleans Area Crisis Lines & Resources
Metropolitan Battered Women’s Program provides a crisis line, counseling, and shelter to women in the New Orleans Metro.
- Call (504) 837-5400
Crescent House Healing and Empowerment Center protects victims of domestic violence and their children.
- Call (504) 866-9554
National Hotlines & Resources
- Call (800) 799-SAFE (7233) or (800) 787-3224 (TTY) for anonymous help for victims of domestic violence.
- The Hotline is a website that provides information and resources about domestic violence, abuse, and sexual assault.
Louisiana Safe Haven Program
If your patient is not ready to take care of a newborn baby, Louisiana’s Safe Haven Law offers them a safe, legal option. Parents who are unable to care for their baby can bring a baby less than 60-days old to an emergency designated facility, or Safe Haven. By leaving the baby in the care of an employee at a Safe Haven facility, parents can give up custody of a baby with no questions asked.
- Information Helpline: 1-800-CHILDREN (244-5473)
Centers for Disease Control and Prevention (CDC) provides information on critical needs in caring for pregnant women during times of disaster for non-obstetric healthcare providers.
For Your Patients:
- Get a Game Plan offers families information about assembling emergency kits, creating disaster plans and more resources to stay informed about disasters.
- Click Evacuation Information for details about contraflow maps, shelters, and checkpoint information.
- March of Dimes provides information on preparing for an environmental disaster while pregnant.
- Centers for Disease Control and Prevention (CDC) provides information on creating a plan to help navigate families through disasters.
Nurse-Family Partnership (NFP)
The Nurse-Family Partnership (NFP) program is a nurse home-visit program for first time moms. Visits begin in the first or second trimester of pregnancy, and continue until a mother’s child turns 2 years old. Nurses provide education, support and guidance to help women have a healthy pregnancy and care for their baby.
To be eligible, a woman must be:
- Pregnant with her first child
- Less than 29 weeks along in her pregnancy
- Eligible for Medicaid
Contact a nurse directly: Patients may call or e-mail a nurse listed for their Parish in the table below.
|OPH Region||Eligible Parishes||Supervisor Contact Info|
East Baton Rouge
West Baton Rouge
985-857-3601 ext. 135
337-478-6020 ext. 6049
|Region 8||Franklin |
Parents as Teachers (PAT)
The Parents as Teachers (PAT) program is a home-visit program for pregnant women and new moms. The families enrolled in the program are supported from pregnancy through to kindergarten. Parent Educators incorporate personal visits in the home, group meetings for PAT-enrolled parents, health and developmental screenings for PAT-enrolled children, and a resource network to help PAT-enrolled families reach their goals and address their needs.
To be eligible, a woman must be:
- A Medicaid-eligible pregnant woman OR
- A Medicaid-eligible child 12 months or younger (priority given to children under 4 months) OR
- A Nurse-Family Partnership graduate family
- Living in administrative regions 7 (Shreveport-area) or 8 (Monroe-area)
Contact a nurse directly: Patients may call or e-mail a nurse listed for their parish in the table below.
|OPH Region||Eligible Parishes||Supervisor Contact Info|
|Hannah Williams, |
Louisiana Resource for Sexual Assault
- Louisiana Foundation Against Sexual Assault (LaFASA) has a list of sexual assault centers, addresses, phone numbers, websites, and crisis lines in Louisiana.
- Call (888) 995-7273 for more information.
National Hotline for Sexual Assault
- Sexual Assault Hotline (800) 656-HOPE (4673)
- The Hotline (National Domestic Violence Hotline) provides confidential and anonymous crisis intervention, information, referrals and resources to victims of domestic violence, perpetrators, friends and families.
- The Hotline is open 24 hours/day.
- The Hotline is also a resource for the general public, lawmakers, and media.
- Call (800) 799-SAFE (7233).
Our support staff is standing by 24/7 to answer questions and to link you to resources in your area.