Partners for Healthy Babies

General Information

• Louisiana 211 (also known as VIA LINK) connects residents with local resources following natural disasters. Dial 2-1-1 or text your zip code to 898-211.
  
• Statewide Offices of Homeland Security & Emergency Preparedness offer hurricane recovery resources by parish. Contact your local office to learn more.
• FEMA may help certain qualifying residents pay for the costs of recovery. Apply for FEMA assistance online or by calling 1-800-621-3362. Tip: Families can avoid scams and verify official information using FEMA Rumor Control.
• The Agenda for Children has a special list of recovery resources for families with young children. Find the latest info here.

Food & Water

• The Disaster Supplemental Nutrition Assistance Program (DSNAP) helps eligible families pay for groceries following a natural disaster. You can pre-register for DSNAP so you’re ready to receive benefits, if DSNAP becomes available in your area. To learn more, visit the Dept. of Children & Family Services website or call 1-888-524-3578.
• Note: If you already receive SNAP benefits, then you may not be eligible for DSNAP. Instead, you may qualify to receive replacement SNAP benefits. Click here to learn more.
• Second Harvest Food Bank distributes food to families affected by natural disasters in the Greater New Orleans area. Dial 2-1-1 to find what items are available near you.

Health Services

• Local Louisiana WIC services may be disrupted following a major storm. For the latest info on clinic closures and service adjustments, visit the Louisiana WIC Disaster Response Information page.
• Unsure if a natural disaster has affected your Healthy Louisiana coverage? Find answers to Frequently Asked Questions (FAQs) from Louisiana Medicaid. 
• SAMHSA’s 24/7 Disaster Distress Helpline offers emotional support for caregivers following natural disasters. Video chat is also available for American Sign Language users. Call 1-800-985-5990.
• The Keep Calm Line also offers 24/7 mental health support: dial 1-866-310-7977 or text REACHOUT to 741-741.
• Birthmark Doula Collective offers a 24/7 Parent-Infant Hotline for Louisiana families affected by natural disasters. Call 1-504-535-4223. Services are available in English and Spanish.

Shelter & Home Repair

• Crisis Cleanup coordinates disaster relief resources for families. Check their website for event-specific hotlines.
• DCFS Connect helps locate family members who have evacuated to state shelters, including those relocated from assisted living facilities.

Financial Assistance

• If you are unable to work due to a natural disaster, then you may qualify for unemployment assistance. To learn more, visit the Louisiana Workforce Commission website to check eligibility and submit a claim.

Legal Help

• Southeast Louisiana Legal Services can offer legal guidance following a natural disaster. Call the Disaster Legal Aid Hotline at 1-844-244-7871.

Additional Support

• Ascension Parish residents: Register to receive Community Alerts by text or daily email. Sign up through the Ascension Parish website or by calling the Citizen Service Center at 1-225-450-1200.
• Orleans Parish residents: NOLA Ready has the latest information on food distribution, charging stations, cooling centers, and more. Text NOLAREADY to 77295 for regular updates.
• Terrebonne Parish residents: Follow the Terrebonne Parish Consolidated Government Facebook Page for updates on hot meals, free fuel, FEMA application sites, and more.