Learn about Family Support and Coaching Services:

Financial Resources

Food Assistance

Supplemental Nutrition Assistance Program (SNAP)

SNAP provides monthly benefits that help eligible families buy the food they need to stay healthy. SNAP benefits are loaded onto the recipient’s Louisiana Purchase Card, which can be used to buy things like fruits and veggies, bread and grains, meat, fish, poultry, and dairy products.

To find out if you’re eligible, visit the SNAP webpage and check the income and other guidelines.

How to Apply

  1. Fill out the online application or download one and fill it out by hand. You can use the same application to apply for the Family Independence Temporary Assistance Program (FITAP) or the  Kinship Care Subsidy Program (KCSP)
  2. If you filled out an application by hand, drop it off at your closest Department of Children and Family Services (DCFS) office or mail it to the following address:DCFS Economic Stability
    P.O. Box 260031
    Baton Rouge, LA 70826
  3. You’ll need to gather some documents together to prove or confirm some of the information you provide in the application. This chart shows you what you’ll need for SNAP, FITAP, and KCSP.
  4. Once they have your application, a DCFS employee will call you to interview you over the phone, which will save you time! Make sure you provide a current phone number. If you want to have a face-to-face interview, you can schedule one with your local office.

SNAP During Disasters

Find information about how to get your SNAP benefits during disasters online or call 1-888-LAHELP-U (1-888-524-3578).

Questions?

Call 1-888-LAHELP-U (1-888-524-3578). Figure out what extension you need here.

Want an easy way to keep track of your benefits?

Download the Fresh EBT app! It’s free from the Apple App store or the Google Play store. Use the app to:

  • Check your food stamps (SNAP) & cash balance instantly
  • Find stores that accept EBT
  • Keep track of your spending

Louisiana WIC

Louisiana WIC (Women, Infants, & Children) is a program that provides nutrition counseling, breastfeeding support, and food benefits to pregnant women, new moms, and young children.

WIC income eligibility requirements are a bit wider than SNAP requirements, so even if you can’t get SNAP benefits, you might qualify for WIC! If you already qualify for SNAP benefits, you probably qualify for WIC as well, so be sure to apply. Learn more about WIC.

Health Insurance: Medicaid

If you meet certain income guidelines, Medicaid provides coverage for healthcare services. On July 1, 2016, Louisiana Medicaid eligibility guidelines expanded. Now, more adults (including men!) are able to receive full Medicaid coverage.

Healthy Louisiana is Louisiana’s Medicaid program and provides coverage for healthcare services.

Healthy Louisiana participants enroll in one of five healthcare plans:

You can either choose a plan or one will be selected for you. Different plans offer different benefits and extras, and provide health insurance coverage for different doctors. If you want to go to a specific doctor, you should see which plan(s) cover that doctor.

We recommend you choose the plan that best meets your needs – use these tips for choosing a plan to help you make a decision. For more information about the five Healthy Louisiana plans, click here or call 1-855-229-6848. If you are deaf or hard of hearing, use the TTY phone number: 1-855-526-3346.

How to Apply

  • Apply online through Healthcare.gov
  • Call 1-888-342-6207 to apply over the phone
  • Apply in person at a Medicaid Application Center. Find one near you using this interactive map – under “Filter” options, select “Medicaid Application Centers.”

For information about Louisiana Medicaid, call 1-888-342-6207, or check out their FAQ page

Health Insurance: For Children

LaCHIP

LaCHIP (Louisiana Children’s Health Insurance Program) provides healthcare to uninsured children up to age 19. It is a no-cost program that pays for children’s hospital care, doctor visits, prescription drugs, shots and more. LaCHIP is now part of Healthy Louisiana.

How to Apply

You can apply for LaCHIP the same way you apply for Medicaid.

  • Apply online through Healthcare.gov
  • Call 1-888-342-6207 to apply over the phone
  • Apply in person at a Medicaid Application Center. Find one near you using this interactive map – under “Filter” options, select “Medicaid Application Centers.”

LaCHIP Affordable Plan

LaCHIP Affordable Plan is a health insurance program for uninsured children in moderate income families. If your income is too much to qualify for regular LaCHIP, you may still qualify for LaCHIP Affordable Plan. The LaCHIP Affordable Plan does charge a premium of $50 per month.

Louisiana Health Insurance Marketplace

What is it?

The Health Insurance Marketplace is for people who don’t have health coverage. If you don’t have health insurance through a job, Medicare, Medicaid, the Children’s Health Insurance Program (CHIP), or another source that provides qualifying coverage, the Marketplace can help you get covered.

I already have health insurance – should I shop around for a different plan using the Health Insurance Marketplace?

How does this work in Louisiana?

Louisiana’s Health Insurance Marketplace is called Navigators for a Healthy Louisiana – this service can help you understand what coverage options are available to you in Louisiana.

Certain people are eligible to receive help from Louisiana Healthcare Navigators. A Louisiana Healthcare Navigator will provide you with the accurate and up-to-date information regarding eligibility, enrollment, and Affordable Care Act specifications with information about enrollment in Qualified Health Plans (QHPs) and other health programs such as Medicaid and LaCHIP to the people in Louisiana.

Who is eligible to use the Louisiana Healthcare Marketplace
(Louisiana Healthcare Navigators)?

You are eligible to get help from the navigators if you fit one of the following requirements:

  1. U.S. Citizen or legally in U.S. during entire coverage period.
  2. Live in the insurance companies’ service area.
  3. Individuals with income between 100% – 400% of Federal Poverty Level.
  4. Offered coverage at work but it is not affordable and/or at least 60% actual value.
Behavioral Health

Behavioral health services for people with Medicaid are covered through Healthy Louisiana (formerly Bayou Health) plans.

  • People with Healthy Louisiana plans can get behavioral
    health services, including mental health services and/or substance abuse treatment.
  • People eligible for Medicaid only need to choose one Healthy Louisiana plan for all of their healthcare needs, including their behavioral and mental health needs. You can compare plans here and find tips for choosing a plan here.
  • To learn more about behavioral health services through Healthy Louisiana, click here or call 1-855-229-6848. If you are deaf or hard of hearing, a TTY number is available: 1-855-LAMed4Me (1-855-526-3346).

Coordinated System of Care (CSoC) waivers and services are managed by Magellan Health of Louisiana

Magellan Health of Louisiana manages care for children who are at risk for out of home placement under the Coordinated System of Care (CSoC). Wraparound support, as well as five specialized services, are provided with the goal of assisting children and youth in remaining in their community and/or returning home.

The 5 specialized services available through CSoC are:

  1. Parent Support and Training
  2. Youth Support and Training
  3. Independent Living / Skills Building
  4. Short Term Respite Care
  5. Crisis Stabilization

For information on how to access Magellan services, patients can visit their website or call 1-800-424-4489. If patients are deaf or hard-of-hearing, they can call Magellan’s TTY number at 1-800-424-4416.

Other

GNOcommunity.org is a service to help individuals in the New Orleans area find a quality healthcare center that meets their needs. Most participating clinics accept private and public health insurance, or payments can be made on an income-based sliding fee scale.

Help Finding Free/Low-Cost Car Seats

Resources for Free or Low-Cost Car Seats

If your baby is going to ride in a car, you need a car seat. Unfortunately, car seats can get expensive. If you can’t afford one, here are some people and organizations that may be able to help you get a free or low-cost car seat:

  • Ask your doctor or someone at your birthing hospital (nurse, social worker, pediatrician, etc.) if they know where to get a free or low-cost car seat. You can also try calling your local children’s hospital or the pediatric department of a general hospital in your area. If your local hospital has a parenting center, that’s another good place to start.
  • Call your insurance provider or Healthy Louisiana plan and ask if they can cover the cost of a car seat or provide you a free one. Some plans offer free car seats or pack-n-plays as incentives for getting regular prenatal care!
  • Call the Nurse Family Partnership or Parents as Teachers supervisor listed for your parish.
  • Call or visit your local free car seat fitting station. You can also call the Louisiana State Police troop closest to you. Ask if there are any programs that provide free or low-cost car seats.
  • Call your local Office of Motor Vehicles. Find an office near you.
  • Call the Alliance Safety Council at 225-282-3281.
  • Call Safe Kids Louisiana at 504-780-4363.
  • Call the University Medical Center of New Orleans’ Community Injury Prevention Program at (504) 702-2296.
  • Contact your church or a church in your area and let them know you need help getting a car seat.
  • Call your local Kiwanis or Rotary Club and ask them if they have any programs that provide free or low cost car seats to people who need them. Find a Kiwanis Club near you here, and a Rotary Club here.
Partners for Healthy Babies