Family Resources for Disaster Recovery
On August 29, Hurricane Ida made landfall in southeast Louisiana, damaging homes, schools, and businesses. Now, communities are facing a tough recovery, and many families may need help getting back on their feet.
Recovering from disasters is hard, especially for pregnant people and caregivers of young kids. Below, you’ll find a list of resources to help your family bounce back. For updated local info, call the 24-hour helpline: 1-800-251-BABY.
Note: As communities recover, the resources listed here may change. Call 1-800-251-2229 for the most recent updates in your area. If you discover a resource has changed, moved, or closed – let us know!
- Louisiana 211 (also known as VIA LINK) connects residents with local resources following natural disasters. Dial 2-1-1 or text your zip code to 898-211.
- Statewide Offices of Homeland Security & Emergency Preparedness offer hurricane recovery resources by parish. Contact your local office to learn more.
- FEMA may help certain qualifying residents pay for the costs of recovery. Apply for FEMA assistance online or by calling 1-800-621-3362. Tip: Families can avoid scams and verify official information using FEMA Rumor Control.
- The Agenda for Children has a special list of recovery resources for families with young children. Find the latest info here.
Food & Water
- The Disaster Supplemental Nutrition Assistance Program (DSNAP) helps eligible families pay for groceries following a natural disaster. You can pre-register for DSNAP so you’re ready to receive benefits, if DSNAP becomes available in your area. To learn more, visit the Dept. of Children & Family Services website or call 1-888-524-3578.
- Note: If you already receive SNAP benefits, then you may not be eligible for DSNAP. Instead, you may qualify to receive replacement SNAP benefits. Click here to learn more.
- Second Harvest Food Bank is distributing food to families affected by Hurricane Ida. Dial 2-1-1 to find what items are available in your area.
- Local Louisiana WIC services may be disrupted following a major storm. For the latest info on clinic closures and service adjustments, visit the Louisiana WIC Disaster Response Information page.
- Unsure if a natural disaster has affected your Healthy Louisiana coverage? Find answers to Frequently Asked Questions (FAQs) from Louisiana Medicaid.
- SAMHSA’s 24/7 Disaster Distress Helpline offers emotional support for caregivers following natural disasters. Video chat is also available for American Sign Language users. Call 1-800-985-5990.
- The Keep Calm Line also offers 24/7 mental health support: dial 1-866-310-7977 or text REACHOUT to 741-741.
- Tulane University’s Mental Health Consultants are offering free virtual visits for Louisiana caregivers of kids ages birth-6. Submit this form to schedule a one-on-one mental health checkup at no cost.
- Birthmark Doula Collective offers a 24/7 Parent-Infant Hotline for Louisiana families affected by natural disasters. Call 1-504-535-4223. Services are available in English and Spanish.
Shelter & Home Repair
- Crisis Cleanup coordinates disaster relief resources for families. Call their Hurricane Ida Hotline to request help: 1-844-965-1386.
- DCFS Connect helps locate family members who have evacuated to state shelters, including those relocated from assisted living facilities.
- If you are unable to work due to a natural disaster, then you may qualify for unemployment assistance. To learn more, visit the Louisiana Workforce Commission website to check eligibility and submit a claim.
- Southeast Louisiana Legal Services can offer legal guidance following a natural disaster. Call the Disaster Legal Aid Hotline at 1-844-244-7871.
- Ascension Parish residents: Register to receive Community Alerts by text or daily email. Sign up through the Ascension Parish website or by calling the Citizen Service Center at 1-225-450-1200.
- Orleans Parish residents: NOLA Ready has the latest information on food distribution, charging stations, cooling centers, and more. Text NOLAREADY to 77295 for regular updates.
- Terrebonne Parish residents: Follow the Terrebonne Parish Consolidated Government Facebook Page for updates on hot meals, free fuel, FEMA application sites, and more.
This page was last reviewed on September 16, 2021.
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